After reading about The $39 Experiment I got the idea to ask Toyota for a free keychain. The only difference was I sent an email so my experiment was free. Well I guess it worked…I’ll be sure to post pictures of my sweet keychain once it arrives in the mail.

My email to Toyota custmer support:

Subject: My 97 Camry is super-sweet

I am a proud owner of a 1997 Toyota Camry and it has been great to me. I bought it used and have had it for about 5 years now. I was wondering if you could send me a cool Toyota keychain to hold my keys?

Thanks!
Brandon Jones
(my address here)

Their reply:

Subject: Re: My 97 Camry is super-sweet

Thank you for contacting Toyota Motor Sales, U.S.A., Inc.

What a pleasure it was to receive and read your email regarding your 1997 Camry.

We make every effort to manufacture a quality product by researching, testing, and constantly monitoring performance. Consumer opinion and perception also play an active role in our ongoing efforts to lead the automobile industry in quality, innovation, styling, and reliability.

We have requested a key chain for you, and will send it to the address you provided. Please allow 7-10 business days for delivery.

May you continue to enjoy Toyota products for many years and miles to come.

Your email has been documented at our National Headquarters under file #200603250420. If we can be of further assistance, please feel free to contact us.

Toyota Customer Experience